Crucial Confrontations ®
Start Handling Crucial Confrontations™ Well and Everything Gets Better!
 
 
Behind the problems that routinely plague organizations, teams, and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly&mdashand nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and performance plummets.

 

New research demonstrates that these disappointments aren't just irritating—they're costly—sapping organizational performance by 20 to 50 percent and accounting for up to 90 percent of divorces. Crucial Confrontations™: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior draws from over 10,000 hours of real-life observations to teach you the core management skills for achieving individual, team and organizational excellence. By applying the book's step-by-step approach to dealing with motivation and ability issues, you'll be better able to solve problems, confront and manage gaps and ultimately achieve higher levels of performance..

Crucial Confrontations™ Books - Discover for yourself the New York Times bestseller "Crucial Confrontations™: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior." Also available are the Crucial Confrontations™ audio mastery CD sets.- may be ordered through us. We can ship one or large numbers of books to you.

Author Events – If you would like to schedule one of the authors to speak at a corporate meeting or work with your executive team please contact us for more information. We can also provide three-hour events that deliver an insightful and entertaining overview of Crucial Confrontations™ to public and private audiences.

Training - Join peers from other organizations in our two-day training course. These seminars teach a proven method for creating accountability, improving performance, and ensuring execution. Class instruction aims at mastery-cognitive and behavioral. All exercises help participants boost job performance and enhance individual skills.

Trainer Certification - Training professionals and leaders can become certified to deliver and facilitate Crucial Confrontations™ training to their organizations (Training Course attendance is a prerequisite).

Training Course and Trainer Certification Combo - Complete your prerequisite training and get your certification underway in one four-day effort.

Overviews – We are also available to conduct 1 or 2 hour content overview/presentations of Crucial Confrontations™. Please contact us to schedule a date and time that will work for you.

 
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Performance Priorities Incorporated  
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Rochester Hills, MI 48307  
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